Frequently asked questions
Where are you located?
We are located in Wellington New Zealand
When should I order my birthday key?
Local Keys - we need a minimum of 2 weeks to design and make the key. Please remember this also only works if you check and reply to your emails promptly.
International keys - 6-9 weeks to design, make and ship the key. This lead time includes time to arrive with you.
Do you make Birthday keys to ship overseas?
Yes! We have shipped birthday keys all over the world. We will quote you on shipping costs. The keys are packed and sent in personalised packaging, assuring that the key arrives safety. We cannot guarantee arrival times for the keys and prefer to ship 3 weeks prior to the birthdate or party date.